Launch package terms

1. The FANDEMiQ Launch Package is open to official sports and live event rights holders applying on their own organisation’s email domain. It is not open to agencies, consultants, brands or individuals applying in their own right.
2. Every application is reviewed. FANDEMiQ may decline any application, at its discretion and without giving a reason.
3. One launch package per organisation.
4. The package includes a FANDEMiQ account, a 30-minute introduction and up to two hours of setup and support for a first campaign. Unused hours expire 90 days after the account is created and cannot be exchanged for credit.
5. There is no charge for the account or the package. Fan moments, Enhanced AI FanMoments and any further support are charged at the rates shown in the account, as they are used and up to the spending cap the customer sets. A payment card or invoiced billing account must be in place before a campaign goes live.
6. The offer is available for a limited time. FANDEMiQ may change or end the offer, or suspend or close a launch account that breaches these terms or the Acceptable Use Policy, with notice by email.
7. Use of the platform is governed by the FANDEMiQ Terms of Service, Data Processing Agreement and Acceptable Use Policy. The rights holder is the data controller for its fans’ data and owns the content created in its account.